FAQs — Furniture Expo

Question 1

Do you offer local delivery?

Accepted Answer

Yes! We offer local delivery throughout the Dallas–Fort Worth area. Delivery fees and scheduling are handled at the time of purchase. Our team will contact you to arrange a convenient delivery window.

Question 2

Can I pick up my order from the showroom?

Accepted Answer

Absolutely. You are welcome to pick up your purchase directly from our showroom at 2120 E Belt Line Rd Suite 100, Richardson, TX 75081. Please call ahead so we can have your order ready.

Question 3

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery on most items in original, unused condition. Custom orders and clearance items are final sale. Please visit our Return Policy page for full details.

Question 4

Do you offer financing?

Accepted Answer

Yes, we offer flexible financing options to help you furnish your home. Ask a sales associate in-store for current financing plans and approval requirements.

Question 5

Are your products covered by a warranty?

Accepted Answer

Most products come with a manufacturer warranty. Coverage varies by brand and product category. Please see our Warranty page or ask in-store for details on a specific item.

Question 6

Can I see furniture in person before buying?

Accepted Answer

Yes — our showroom is open Monday through Saturday 10 AM – 7 PM and Sunday 12 PM – 5 PM. We encourage you to visit and experience the quality and comfort of our furniture firsthand.

Question 7

Do you price match?

Accepted Answer

We strive to offer the best prices in the area. If you find the same item at a lower price from a local competitor, speak with one of our sales associates and we will do our best to match it.

Question 8

How do I care for my furniture?

Accepted Answer

Care instructions vary by material. General tips: dust regularly with a soft cloth, avoid direct sunlight, and use manufacturer-recommended cleaners. Ask in-store for specific care guides for your purchase.

Frequently Asked Questions